Intermediate Quality Engineer [T500-25120]

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What You’ll Be Doing (Position Summary):

The Intermediate Quality engineer is accountable for leading and managing quality engineering and assurance activities across a program, workstream, or multiple projects/initiatives. This role ensures the development, execution, and continuous improvement of test strategies, plans, automation, and quality standards to support the delivery of high-quality technology solutions. The incumbent adds value by driving best practices, compliance, and innovation in software testing.

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed (Responsibilities):

Test Strategy, Planning, and Execution:

• Develop, publish, manage, and execute test strategies, test plans, test cases, traceability matrices, automation scripts, status reports, defect logs, and exit reports.
• Identify and obtain required test data and test environments.
• Develop, publish, and manage testing estimates and financials.

Team Leadership:

• Manage and lead the testing activities of a workstream, program, or multiple projects/initiatives.
• Build team and individual capabilities by providing development opportunities such as special projects, and training.

Quality Assurance and Continuous Improvement:

• Ensure adherence to QA/QE standards and support the implementation of new standards.
• Recognize and identify areas where policies, processes, procedures, tools/methodologies need to be changed or developed, or can be improved. Identify and implement continuous improvements.
• Track and report QA/QE metrics and KPIs such as velocity, defect slippage, etc.
• Identify, manage, and implement remediation for any noncompliance items and deviations.

Technical and Domain Expertise:

• Provide technical input and feedback on design, assess impact to testing, and find QA automation solutions based on the solution being implemented.
• Identify and implement automation, AI, or other emerging solutions to expedite testing, improve quality, and reduce costs.
• Apply extensive knowledge of software quality assurance, quality management, and problem-solving methodologies.

CROSS-FUNCTIONAL RELATIONSHIPS:

• Collaborates with project managers, developers, business analysts, and other stakeholders to define test requirements, resolve issues, and deliver high-quality solutions.
• Interacts with internal business and technology teams to coordinate testing activities and ensure alignment with project goals.
• Works closely with external vendors or partners as required for tool integration, test environment setup, or specialized testing services.
• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines, and controls.
• As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

JOB DIMENSIONS:

• Responsible for the successful delivery of testing activities across programs or workstreams.
• Provides advisory and support services to business and technology partners to ensure the achievement of quality objectives.

Who You Are (skills/qualifications):

Banking applications middle-tier/shared-platforms and upstream/downstream integrations (core banking systems, client messaging, targeted customer marketing, product offering systems), API / Web Services REST and SOAP, DB SQL/non-SQL , and Batch testing automation.

Must Have Skills:

• Proficient in testing and troubleshooting RestAPI and SOAP webservices interfaces.
• Expertise in API testing automation tools (e.g., Parasoft SOATest); experienced in writing and executing automation test cases, custom functions, and building frameworks.
• Strong knowledge of database testing (SQL), data migration testing, and use of DB tools (e.g., SQL Developer, TOAD).
• UNIX and feed hub/batch testing skills, including running and verifying file transfers, batch jobs, reports, or data loads.
• Proficient with ALM, Jira, Confluence, and version control systems (e.g., Git) for code management and QA processes.

Good to have Skills:

• Experience with programming languages such as Java and Python, especially for automating API and web service testing.
• Knowledge of network and security protocols, MQ, Solace, and experience with API GRPC.
• Familiarity with SMS messaging testing tools (e.g., Perfecto) and other mobile messaging validation tools.
• Experience with database platforms such as Oracle, Azure, and non-SQL databases like MongoDB.
• Proficiency with additional API testing tools (e.g., Postman, Swagger/OpenAPI), MQ tools (e.g., MQ Visual Edit), and XML tools (e.g., XML Spy).
• Strong understanding of quality management methods, tools, and techniques.
• Experience evaluating systems, software packages, and tools for functionality and quality requirements.
• Understanding of core banking systems and cross-platform integrations.
• Strong verbal and written communication skills.
• Excellent problem-solving and analytical abilities, including variance root cause analysis and logical reasoning.
• Ability to identify and implement continuous improvements in testing processes.

What CIBC India Offers:

• At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.
• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and Moment Makers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development.

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement.