Inside Sales Executive

Position: Inside Sales Executive

Department: Sales & Business Development

Location: Delhi NCR

Employment Type: Full-Time

Industry: Industrial Products / Capital Equipment / Manufacturing Technology / Metrology

About the Role

We are seeking a proactive and result-oriented Inside Sales Executive to generate business opportunities, qualify leads, and support the field sales team in selling industrial products and capital equipment. The role requires excellent communication skills, customer engagement, lead nurturing, and coordination with technical and sales teams throughout the sales cycle.

The ideal candidate should have experience in B2B industrial sales, lead generation, CRM management, and customer follow-up.

Key Responsibilities

Lead Generation & Prospecting

• Generate qualified sales leads through telephone, email, LinkedIn, and online research.
• Identify potential customers across manufacturing industries.
• Build and maintain a strong customer database.
• Research target companies and decision makers.

Customer Engagement

• Contact prospective customers to understand their application requirements.
• Schedule product demonstrations and meetings for Application Engineers and Sales Managers.
• Conduct follow-ups on inquiries, quotations, demonstrations, and proposals.
• Build long-term customer relationships through regular communication.

Sales Support

• Prepare and send quotations, proposals, brochures, and technical literature.
• Coordinate with OEMs and internal technical teams for commercial and technical information.
• Maintain quotation tracking and opportunity pipeline.
• Support tender-related documentation when required.

CRM & Pipeline Management

• Update customer interactions in CRM.
• Maintain accurate sales records and opportunity status.
• Prepare daily, weekly, and monthly sales reports.
• Track conversion ratios and sales activities.

Customer Service

• Handle customer queries regarding products, pricing, availability, and delivery.
• Coordinate with logistics and service teams for order execution.
• Ensure high customer satisfaction through timely communication.

Market Intelligence

• Monitor competitor activities.
• Identify new business opportunities.
• Maintain information about industry trends and customer requirements.

Desired Candidate Profile

Education

• Bachelor's Degree in Engineering (Mechanical, Production, Industrial, Mechatronics, Automobile) preferred.

OR

• Graduate with experience in Industrial B2B Sales.

Experience

• 1–2 years in Inside Sales, Tele Sales, or B2B Sales.
• Fresh engineering graduates with excellent communication skills may also apply.

Required Skills

Technical Skills

• B2B Sales
• Lead Generation
• CRM Software
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Email Communication
• Quotation Preparation
• Customer Database Management

Sales Skills

• Cold Calling
• Lead Qualification
• Follow-up Management
• Negotiation
• Customer Relationship Management
• Sales Coordination
• Opportunity Management

Soft Skills

• Excellent verbal and written communication
• Strong interpersonal skills
• Self-motivated and target-oriented
• Good organizational skills
• Problem-solving ability
• Positive attitude
• Time management

Preferred Industry Experience

Candidates having exposure to any of the following industries will be preferred:

• Industrial Automation
• Metrology
• Machine Tools
• Manufacturing Equipment
• 3D Scanners
• Coordinate Measuring Machines (CMM)
• Laser Measurement Systems
• Software for Inspection and Reverse Engineering
• Test & Measurement Equipment
• Spectrometers
• Material Testing Equipment
• Factory Automation
• Robotics
• Capital Equipment Sales

Key Performance Indicators (KPIs)

• Qualified Leads Generated
• Customer Calls per Day
• Meetings Scheduled
• Quote-to-Order Conversion
• Monthly Sales Support Revenue
• CRM Update Accuracy
• Customer Response Time
• Follow-up Completion Rate
• Pipeline Value Generated
• Customer Retention

What We Offer

• Fixed Salary
• Attractive Performance Incentives
• Career Growth Opportunities
• Product & Technical Training
• Exposure to Advanced Manufacturing Technologies
• Professional Development
• Friendly and Collaborative Work Environment

Why Join Us?

Be part of a growing organization delivering advanced industrial technologies to leading manufacturing companies across India. You will work with innovative products including 3D Metrology, Industrial Measurement Systems, Quality Inspection Solutions, and Capital Equipment, while building a rewarding career in industrial B2B sales.