Inside Sales Executive

Note - Read the Job description carefully before applying!

Ignite Education is a leading EdTech company in India, affiliated with reputed universities nationwide. We specialize in providing online and distance learning programs, including graduation and post-graduation courses, designed to support working professionals and students with accessible, flexible, and career-focused education.

ROLE DESCRIPTION

We are hiring a full-time, on-site Inside Sales Executive for our Pune (Deccan) office.

Although titled as a Inside Sales Executive, this position functions primarily as an Admission/Academic Counsellor, where you will guide prospective students, understand their academic and career goals, recommend suitable programs, and ensure successful admissions through company-provided leads.

ROLES & RESPONSIBILITIES

• Counsel students regarding online and distance learning programs offered through partner universities.
• Understand student requirements and recommend the most suitable graduate and postgraduate programs.
• Manage both inbound and outbound calls to convert enquiries into admissions.
• Provide accurate program details, fee structures, career pathways, and admission procedures.
• Conduct follow-ups through calls, WhatsApp, email, and scheduled callbacks to maximise conversions.
• Handle pre-admission and post-admission support to ensure smooth onboarding.
• Maintain and update lead records, enquiry status, and conversion reports in the CRM.
• Build and maintain strong relationships with students for future referrals.
• Work consistently towards achieving monthly admission targets.
• Participate in ongoing training, team discussions, and counselling strategy improvements.

SKILLS REQUIRED

• Strong communication and presentation skills.
• Good counselling and interpersonal abilities.
• Enthusiastic, confident, and goal-oriented.
• Ability to explain program details clearly and handle objections effectively.
• Basic computer knowledge and CRM familiarity (preferred).
• Passionate about academic guidance and student support.

QUALIFICATION

• Any Bachelor's Degree

EXPERIENCE

• Fresher to 2 years
• Experience only in EdTech, admissions counselling or online distance learning preferred.

LOCATION

• Deccan, Pune
• Work from Office (Mandatory)