Immediate Hiring for International Customer Service Representative (CSR) – US Process

Greetings from Treosss Consulting Services!!!

Location: Bengaluru (On-site)

Shift: US Night Shift

Employment: Full-time

Salary: ₹25,000–₹30,000 + incentives

Experience: 0–1 year (Freshers welcome)

We are looking for dedicated and customer-focused International Customer Service Representatives to support US clients.

Roles and responsibilities:

• Handle inbound and outbound customer calls for US insurance
• Assist customers with policy-related queries, coverage details, and documentation
• Provide clear, accurate and courteous support with a customer-first approach
• Maintain accurate records and follow quality and compliance standards
• Collaborate with internal teams to ensure timely issue resolution

Key Requirements:

• Excellent verbal and written communication skills in English
• 0–1 year experience in an international voice process (preferred, not mandatory)
• Strong customer service mindset with good problem-solving skills
• Willingness to work in US night shifts
• Basic computer knowledge and eagerness to learn

Why Join Us:

• Supportive work culture with learning opportunities
• Performance-based incentives and career growth
• A chance to work with international clients and build a strong voice process career

Freshers with strong communication skills and a positive attitude are encouraged to apply.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person