Human Resources Business Partner

Role: HR Business Partner – Sales / Agri

Role Objective

Act as a strategic partner to business leaders to drive productivity, cost efficiency, and a high-performance culture, while ensuring strong execution across the employee lifecycle for frontline/sales teams.

Key Responsibilities

1. Strategic Workforce Planning & Deployment

• Partner with Business Heads to translate business goals into manpower strategy, headcount planning, and deployment models
• Drive optimal workforce utilization through productivity benchmarks (output per employee, cost per hire, etc.)
• Build and track talent pipelines for critical and high-churn roles to ensure continuity of operations
• Identify opportunities to improve spans, layers, and workforce mix for a lean structure

2. Talent Acquisition & Onboarding Effectiveness

• Co-own hiring outcomes with TA to ensure quality, speed, and cost efficiency of hiring
• Drive fitment-focused hiring for frontline roles to reduce early attrition
• Ensure onboarding is structured to enable faster time-to-productivity
• Continuously analyze early attrition trends and hiring funnel metrics to refine sourcing and selection

3. Performance & Productivity Enablement

• Implement and drive adoption of OKRs/KPIs aligned to business outcomes
• Partner with managers to drive performance reviews, calibration, and feedback quality
• Enable a performance-driven culture through:

o Productivity tracking frameworks

o Incentive design aligned to output and business goals

• Identify and address underperformance via structured PIPs and capability interventions

4. Employee Relations & Risk Management

• Act as the first line of support for employee concerns, conflict resolution, and grievance handling
• Ensure consistent policy interpretation and application across locations
• Proactively identify people risks (attrition hotspots, engagement gaps, compliance risks) and mitigate them
• Maintain discipline and adherence to code of conduct and organizational values

5. Rewards, Engagement & Retention

• Support business in compensation planning and benchmarking for key roles
• Execute targeted R&R and incentive programs to drive motivation and retention
• Drive engagement initiatives for frontline workforce with measurable impact on retention/productivity
• Ensure seamless payroll and benefits administration with high accuracy

6. HR Operations Excellence & Compliance

• Ensure 100% compliance with labor laws and statutory requirements, especially across distributed locations
• Maintain robust HR documentation, audits, and governance practices
• Drive adherence to HR processes across the employee lifecycle (hire to exit)
• Partner with business to ensure credit discipline and compliance where relevant to operations

7. Change Management & HR Process Optimization

• Drive adoption of HR tech and automation tools to improve efficiency and employee experience
• Enable managers and employees to leverage self-service tools and data dashboards
• Track and improve HR effectiveness metrics (TATs, productivity, attrition, cost ratios)
• Act as a change enabler to support org-wide transformations (structure, incentives, performance models)

Skills & Competencies

• Strong ability to influence and partner with business leaders (not just support)
• Deep understanding of frontline/sales workforce dynamics and productivity drivers
• High ownership with execution rigor and bias for action
• Strong analytical thinking with ability to derive insights from data
• Ability to operate effectively in fast-paced, ambiguous environments
• Strong problem-solving and conflict resolution capability
• Excellent communication and stakeholder management skills

Experience & Qualifications

• MBA in HR or related field
• 5+ years of experience in HRBP / HR roles
• Minimum 2 years in startup / high-growth environments (E-commerce, Quick Commerce, Retail , FMCG, Agri ,Logistics preferred)
• Strong knowledge MS Office ; Google Sheets and exposure in AI tools
• Proven experience managing end-to-end HR lifecycle for frontline workforce
• Willingness to travel to remote locations

Other Requirements

• This is a Work From Office role
• Language proficiency:

o Marathi / Kannada (preferred)

o Hindi

o English