Human Resources Business Partner

As a HRBP, you'll:

✔️ HRBP & Employee Engagement:

● Act as the primary HR point of contact for the US Sales team.

● Conduct regular People Connect sessions to understand employee morale, concerns, and suggestions.

● Drive employee engagement initiatives tailored to night-shift and sales workforce dynamics.

● Support managers with HR guidance on workforce planning, team issues, and motivation strategies.

✔️Grievance Handling & Employee Relations:

● Manage employee grievances with empathy, confidentiality, and timely resolution.

● Work closely with senior HR and leadership on sensitive or escalated cases.

● Ensure a fair, transparent, and compliant approach to employee relations.

✔️Data Management & HR Operations:

● Maintain accurate employee records including personal data, performance updates, attendance, leave records, and HR documents.

● Prepare monthly HR dashboards, reports, and MIS for leadership review.

● Partner with payroll and admin teams to ensure smooth processing of employee-related operations.

✔️Exit & Off boarding Management:

● Handle end-to-end exit process including resignation acceptance, notice period discussions, exit interviews, clearance, and documentation.

● Identify trends from exit feedback and share insights to reduce attrition.

● Coordinate knowledge-transfer and ensure smooth transition planning.

✔️Talent & Performance Support:

● Support the performance review process for the US sales team.

● Facilitate probation reviews, performance discussions, and documentation.

● Track KPIs and provide insights to managers to help improve team performance.

✔️Compliance & Policy Implementation:

● Ensure adherence to company policies across shifts, especially around attendance, discipline, workplace conduct, and safety.

● Guide employees on HR policies, benefits, leave structures, and processes.

● Ensure compliance with internal HR guidelines and statutory requirements.

✔️Collaboration & Stakeholder Management:

● Work closely with Sales Leadership, Training, Admin, and HR teams to ensure a seamless employee lifecycle.

● Partner with Recruitment teams to support manpower planning and onboarding when required. ● Assist in implementing strategic HR initiatives for a growing US-region business unit.

To WIN ✨ You'll need:

✔️1–3 years of experience in HR Operations or HRBP roles (experience supporting sales teams preferred).

✔️Strong communication and interpersonal skills.

✔️Excellent problem-solving and listening skills; ability to handle sensitive cases professionally.

✔️Good understanding of HR processes, employee relations, performance management, and grievances.

✔️Strong analytical abilities with proficiency in Excel, MIS, and HR tools.

✔️Ability to work independently, multitask, and manage responsibilities in a fast-paced environment.

✔️Willingness to work night shifts (US timings).

Shift Timings : 10pm-7am (6days Working)