HR & Operations Manager

Objectives of this role

• Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes
• Maintain and enhance employee benefits programs, including compensation, health insurance, expense reimbursement, and vacation
• Assist with recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs
• Ensure compliance with national and local HR regulations by conducting investigations and maintaining records
• Identify and recommend improvements to internal standard operating procedures, including team restructuring and morale building

Responsibilities

• Support departments in developing and delivering strategic HR plans that fit with the overall business direction
• Plan, monitor, and appraise HR activities by scheduling management conferences, resolving employee grievances, training managers in how to coach and discipline, and counseling employees and supervisors
• Champion the onboarding process by ensuring that it's high-quality and up to date, and provide clarity and connection for employees so their roles serve the overall business vision
• Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures
• Build strong relationships with external suppliers, fostering trust and promoting collaboration
• Handle confidential matters with discretion

Required skills and qualifications

• Four or more years of experience in human resources or employee recruitment
• Exceptional communication and interpersonal skills and an ethical mindset
• Adept at problem-solving and conflict resolution
• Strong problem-solving and conflict-resolution skills
• Familiarity with HR software

Preferred skills and qualifications

• MBA in human resources or related field
• Experience working with HR software
• Strong understanding of national laws related to HR

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment

Education:

• Master's (Required)

Experience:

• total work: 5 years (Required)
• Recruiting: 3 years (Required)
• HR and operations: 4 years (Required)

License/Certification:

• Professional in Human Resources® (Required)

Work Location: In person