HR Operations associate

About NxtWave

NxtWave is one of India’s fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs.

NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). The startup is backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of India’s unicorns.

NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house.

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes.

NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 2000+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more.

Know more about NxtWave: https://www.ccbp.in/

Job Description

• Role: HR Operations Associate
• Experience: 1+ years
• Job Type: Work From Office
• Location: Hyderabad (Brigade Towers)
• Working Days: 6 days a week

Job Overview:

• If you are able to support and follow the defined process & methods efficiently and effectively.
• If you’re looking to work in the environment of a high-growth startup.
• If you’re looking for a coordinating role where you also find meaning in your work.

Roles and Responsibilities:

• Manage and resolve HRMS Help Desk tickets, ensuring accurate responses and timely closures as per defined TATs.
• Handle employee queries received via email and HRMS, providing clear, professional, and timely responses.
• Ensure strict adherence to turnaround time (TAT) for all help desk tickets and mail-based queries.
• Provide prompt and effective support to employees by ensuring immediate acknowledgement and resolution of HR queries.
• Coordinate with the Payroll team for arrears data preparation, validation, and timely sharing.
• Handle onboarding approvals and employee profile approvals in HRMS, ensuring data accuracy and policy compliance.
• Manage the end-to-end separation process, including resignation acceptance, tracking, and closure in HRMS.
• Ensure timely completion of exit and separation clearances by coordinating with all internal stakeholders.
• Prepare and share relieving letters and other separation-related documents with employees within defined timelines.
• Handle background verification (BGV) clearances by responding to verification requests and sharing confirmations via official email.
• Drive active data follow-ups to ensure accuracy of employee records, exits, and status updates.
• Scan, organize, and securely store Employment Agreements and related documents in the designated drive.
• Coordinate and manage ID card issuance for new joiners, ensuring completion within the onboarding timeline.

Requirements and Skills:

• Preferably Bachelor’s degree in Human Resources Management or a related field.
• 1+ years of experience in HR Operations, HR Administration, or a similar role within the Human Resources department.
• Excellent verbal and written communication skills.
• Ability to maintain sensitive and confidential information.
• Great interpersonal skills.
• Ability to manage and handle multiple tasks.
• Attention to detail.
• Excellent organizational and time-management skills
• Solution Oriented mindset.