HR Generalist

About The Company

Established in 2008, Zicasso has earned its reputation as the most-reviewed and highest-rated luxury travel company globally. Specializing in creating immersive custom tours, vacations, and safaris, Zicasso prides itself on delivering personalized travel experiences tailored to each traveler’s unique preferences. Our team comprises the world’s top 2% of boutique tour operators and travel agents, meticulously vetted and handpicked to craft exceptional itineraries that push the boundaries of luxury travel. Recognized for its strong brand presence and authoritative voice in the industry, Zicasso has been featured in leading media outlets such as The New York Times, The Wall Street Journal, BBC, Forbes, CNN, and Condé Nast Traveler. Our commitment to excellence and innovation has established us as a trusted leader in luxury travel.

As a fully remote organization spanning five continents, Zicasso fosters a dynamic, progressive global work environment that values creativity, initiative, and continuous learning. We encourage our team members to thrive in a high-performance culture, emphasizing integrity, teamwork, and a relentless pursuit of excellence. Our biannual international retreats and summits provide opportunities for in-person collaboration, professional growth, and cultural exchange, reinforcing our dedication to both employee development and the transformative power of travel. Join us in shaping the future of luxury travel and creating a more connected humanity through exceptional travel experiences.

About The Role

We are seeking a proactive HR Generalist to join our HR team. Reporting directly to the HR Head, this role is pivotal in scaling our team and supporting our global workforce. The ideal candidate will possess strong operational skills, a business partner mindset, and a passion for supporting the full employee lifecycle within a fast-growing, AI‑first environment. This is a full-time, fully remote position based within the United States, offering flexibility to work from home.

The HR Generalist will play a critical role in recruitment, onboarding, HR operations, employee engagement, and continuous process improvement. You will collaborate with various stakeholders to ensure a seamless employee experience, leverage AI tools for automation, and uphold compliance with labor laws and best practices. Your contributions will directly impact our company culture, operational efficiency, and overall employee satisfaction, helping Zicasso maintain its reputation as an employer of choice in the luxury travel industry.

Qualifications

• 4 – 7 years of HR generalist experience with direct involvement in recruitment and HR operations
• Experience using AI tools (ChatGPT, Gemini, Claude, etc.) to automate workflows and enhance processes
• Proficiency with HRIS platforms (e.g., Justworks, Deel) and ATS systems (e.g., Workable)
• Knowledge of performance management tools (e.g., Lattice or similar)
• Strong proficiency in Google Workspace (Sheets, Docs, Slides)
• High attention to detail with a focus on data accuracy and compliance
• Excellent verbal and written communication skills in English
• Proven remote work experience with the ability to manage time across multiple time zones
• Positive attitude with strong project ownership and solutions-oriented mindset
• Ability to handle confidential information with discretion
  
  

Responsibilities

• Support recruitment processes by screening applicants, scheduling interviews, and maintaining candidate communication
• Conduct initial interviews for operational roles as needed
• Facilitate onboarding for new hires, ensuring smooth integration and access to necessary tools
• Continuously improve onboarding programs to deliver a best-in-class experience
• Assist in daily HR operations, including benefits enrollment, leave management, and maintaining employee records in HRIS
• Leverage AI, automation, and system enhancements to streamline HR workflows and improve data accuracy
• Conduct regular audits of HR practices to ensure compliance with labor laws and industry standards
• Collaborate on performance review cycles and prepare training materials for manager development sessions
• Serve as a point of contact for employee inquiries regarding policies and benefits
• Support company culture initiatives, organize events, and contribute to special HR projects
  
  

Benefits

• Remote work opportunity with flexible hours for a healthy work-life balance
• Competitive salary and comprehensive benefits package including medical, dental, and vision insurance
• Open Paid Time Off policy and 10 company-paid holidays
• Stock options package and 401K retirement plan with employer matching
• Substantial discounts on luxury travel during off-peak seasons
• Annual learning and development stipend
• Participation in two company-sponsored international trips annually
  
  

Equal Opportunity

Zicasso is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer and do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, or any other protected status. We believe in fostering a workplace where every individual can thrive and contribute to our shared success.