HR and Operations Manager

Actively Reviewing the Applications

Princeton IT Services, Inc

India, Andhra Pradesh, Gudivada Full-Time On-site

Posted 3 weeks ago • Apply by March 1, 2026

Job Description

Job Title: HR and Operations Manager

Work Location: Gudivada, Andhra Pradesh

Shift Timing: 6.00 PM to 3.30 AM IST

Website – https://princetonits.com

Job Overview

We are seeking a proactive and people-focused HR and Operations Manager to oversee daily operations and drive employee engagement across the organization. This role combines strategic HR leadership with hands-on operational oversight to ensure smooth functioning of business processes, punctuality, and staff motivation. The ideal candidate will be a strong communicator and problem-solver with a passion for building high-performing teams and efficient workflows.

Key Responsibilities

Human Resources Management

Motivate and engage staff to consistently deliver high-quality work.
Foster a positive workplace culture that promotes accountability, collaboration, and growth.
Monitor employee attendance and punctuality; implement corrective actions when necessary.
Support recruitment, onboarding, and training initiatives to build a skilled and committed workforce.
Address employee concerns and facilitate conflict resolution.

Operations Oversight

Ensure daily operations run smoothly across departments and teams.
Coordinate with team leads to manage workflow, resolve bottlenecks, and maintain service levels.
Implement and monitor operational policies and procedures for efficiency and compliance.
Identify areas for process improvement and lead initiatives to enhance productivity.

Reporting & Communication

Prepare and present regular reports to senior management on operational performance, staffing, and key issues.
Track and analyze metrics related to attendance, output, and team performance.
Communicate updates, expectations, and feedback clearly across all levels of the organization.

Qualifications

Bachelor’s degree in Business Administration, Human Resources, or related field .
5+ years of experience in HR and/or operations management.
Strong leadership, interpersonal, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in HRIS systems, attendance tracking tools, and productivity software.

Preferred Skills:

Experience in a BPO or service-oriented industry.
Familiarity with labor laws and compliance standards.
Knowledge of employee engagement strategies and performance management frameworks.

Work Schedule