Hotel Manager

Primary Job Title: Hotel General Manager

Location - Yelahanka ( North Bangalore)

About The Opportunity

Hospitality — Upscale & full-service hotel operations in India. We operate in the hospitality sector delivering guest-first stays across rooms, food & beverage, events, and on-site services. This on-site leadership role drives commercial performance, operational excellence and guest satisfaction across all hotel departments for our upcoming hotel in Yelahanka

Role & Responsibilities

• Lead day-to-day hotel operations across Front Office, Housekeeping, Food & Beverage, Engineering and Events to deliver consistent, high-quality guest experiences.
• Own hotel financial performance: prepare budgets, manage P&L, control operating costs and implement revenue-enhancing strategies for rooms and F&B.
• Execute revenue management and commercial initiatives—coordinate with sales, revenue and distribution channels to maximise occupancy, ADR and RevPAR.
• Establish and enforce SOPs, quality standards and health & safety programs (including HACCP), ensuring regulatory compliance and operational consistency.
• Recruit, develop and mentor departmental leaders; implement staffing plans, performance management and training to meet service KPIs and retention goals.
• Drive guest recovery and loyalty: monitor guest feedback channels, lead escalation handling, and implement continuous improvement to raise NPS and satisfaction scores.
  
  

Skills & Qualifications

Must-Have

• Team Handling
• Hotelogix
• Revenue management
• P&L management
• HACCP
  
  

Candidate Profile (operational Qualifications)

• Proven track record leading multi-department, full-service hotel operations with direct P&L accountability and measurable improvements in guest satisfaction and commercial metrics.
• Strong commercial and operational mindset with hands-on experience in on-site execution, team leadership and crisis management.
• Willingness to work on-site in India and manage cross-functional teams in a fast-paced hospitality environment.
  
  

Benefits & Culture Highlights

• Competitive compensation with performance bonus linked to commercial and guest-satisfaction targets.
• Career progression across an expanding hotel portfolio with leadership development and training programs.
• Staff perks including discounted stays, F&B benefits and employee wellbeing initiatives.
  
  

Skills: hotel operations,guest recovery,staff scheduling,p&l management,revenue management,inventory management