Head of Training And Development
Actively Reviewing the ApplicationsSMA - Strategic Management Alliance
Job Description
Position : Head – Talent Development
Company: Leading Luxury Hospitality & Leisure Group
Location : Bangalore (Corporate Office)
About the Company
We are hiring on behalf of our client, a well-established luxury hospitality and experiential leisure group in India with a portfolio of premium resorts and curated guest experiences across scenic destinations.
The Organisation is known for creating immersive Hospitality Experiences rooted in sustainability, local culture, and responsible tourism. With a strong emphasis on people development and service excellence, the group is committed to building a high-performance, values-driven workplace that nurtures talent and leadership across its properties.
Scope of The Role
The Head – Talent Development will play a strategic role in designing, implementing, and driving Learning and Talent Development initiatives across the organization’s Hotels and Resorts.
This leadership role will focus on strengthening organizational capability, building leadership pipelines, and fostering a culture of continuous learning to support the company’s growth and service excellence goals.
The role will work closely with business leaders, functional heads, and HR teams to develop structured development frameworks that enhance employee performance and ensure consistently high guest experience standards. Reports to Corporate Head of HR.
Objectives of the Role
- Enhance employee performance and productivity through structured learning and talent development initiatives.
- Build a strong leadership pipeline and succession readiness to support sustainable organisational growth.
- Improve guest satisfaction through consistently high service standards delivered by capable and confident teams.
- Strengthen employee engagement and retention by providing visible career growth and development opportunities.
Key Responsibilities
Learning & Development
Develop and implement comprehensive L&D strategies aligned with organisational goals, brand promise, and business growth plans across hotels and resorts.
Talent Management & Development
Drive structured talent management initiatives including leadership development, career pathways, succession planning, and high-potential programs to build a strong leadership pipeline.
Stakeholder & Business Partnership
Partner closely with business leaders and HR teams to diagnose capability gaps and co-create targeted development solutions while advising leadership on future workforce skills.
Culture & Engagement
Foster a strong culture of continuous learning and knowledge sharing while embedding organisational values, service standards, and leadership behaviours into all learning and talent initiatives.
Qualifications and Experience
- Bachelor’s degree in Hospitality Management, Business Administration, HR Management, or a related field .
- 15 years of experience in Training, Learning & Development, or Talent Management roles, preferably within the hospitality industry.
- Proven experience designing and delivering impactful training programs and career development frameworks.
- Experience managing L&D teams, learning budgets, and external training partners.
Key Competencies
- Strategic Thinking & Learning Architecture
- Leadership Development & Talent Management
- Stakeholder & Business Partnering
- Communication & Interpersonal Effectiveness
- Team Leadership & Capability Building
- Change Management & Cultural Development
Required Skills
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