General Manager

Kenton County Golf Course – a leader in the Kentucky golf scene – is currently accepting applications for General Manager. This vibrant facility, owned by the Fiscal Court of Kenton County and operated by Troon since 2020, features two popular and high-quality golf courses (36 holes), a busy grill operation, private event spaces, and a driving range/practice facility. The facility hosts over 80,000 rounds annually, including a robust outing and league calendar. An upcoming planned renovation will serve to further establish the facility as the premier public golf venue in norther Kentucky. Successful candidates will demonstrate a sales and service focus, core teambuilding skills, project management experience, and the ability to manage multiple stakeholders.

Key Responsibilities:

• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts;
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary;
• Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs;
• Ensures all Human Resources procedures and policies are followed by management staff;
• Develops, maintains and administers a sound organizational plan and initiates improvements as necessary;
• Maintains membership with the PGA and/or CMAA;
• Attends workshops and meetings to keep abreast of current information and developments;
• Oversees the care and maintenance of all the facility’s physical assets and each individual facility;
• Coordinates marketing programs to promote the facility’s services to potential customers;
• Ensures the highest standards for food and beverage service on property;
• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services;
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems;
• Directly manages department members that may include, but is not limited to the Head Professional, Golf Course Superintendent, Tournament Coordinator, F&B Manager, etc.;
• Assures that each new Associate receives effective orientation and training;
• Develops and implements ongoing training programs;
• Regular and reliable attendance.
  
  

Qualifications:

• Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.
  
  

Other Qualifications:

• Class A member of PGA/LPGA preferred
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.