Front Office Coordinator

Company Description

Haryana Marble is a trusted supplier of natural stones, including sandstone, marble, granite, slate stone, cobbles, and more. Specializing in both small and large volumes, we cater to the dynamic needs of our customers while keeping up with evolving industry trends. Known for exceptional customer service, we prioritize efficiency, politeness, and professionalism. Our team is dedicated to meeting and exceeding the most demanding requirements of our clients. Based in JK State, we pride ourselves on delivering quality and value in every interaction.

Role Description

This is a full-time, on-site role for a Front Office Coordinator, located in Srinagar. The responsibilities include attending and allocating new queries/clients to the relevant teams. End to end customer handling. Receiving, handling and allocating clients to relevant teams. Managing the front desk and handling phone calls with professionalism and courtesy. Additional tasks include scheduling appointments, overseeing office administration, and providing exceptional customer service to ensure the smooth daily operation of the front office. Please DM for more info!

Qualifications

• Strong skills in Receptionist Duties, Customer handling and Phone Etiquette
• Proficiency in Appointment Scheduling and managing calendars
• Experience in Office Administration, including organization and documentation
• Exceptional Customer Service skills with a professional and polite demeanor
• Ability to multitask and handle a fast-paced environment effectively
• Knowledge of basic computer applications, such as MS Office
• Previous experience in a similar role is a plus
• Bachelors in commerce + any additional certifications in office management or customer service are an advantage.