Finance Operations Manager

Job description

Shift Timing : 12:30 pm 9:30 pm (Cab facility will be provide by company)

Job Summary:

The Transaction Tower Lead is responsible for managing end-to-end transactional finance operations across Procure-to-Pay (P2P), Order-to-Cash (O2C), and related operational processes for Arise IIP Group legal entities. The role ensures SLA adherence, strong controls, efficient service delivery, and supports reporting, contract compliance, and collections management across entities.

Reporting Structure:

• Functional: Ensure country-level activities are aligned with business realities, local compliance requirements, and management expectations. Provide insights and resolve data entry issues at origin level.
• Administrative: Drive standardization, productivity, and performance within the GCC, including team management, SLA adherence, and process improvements.

Job Description:

• Manage service delivery for transactional finance processes including P2P, O2C, and operational accounting activities.
• Oversee invoice processing, vendor payments, and end-to-end procure-to-pay cycles.
• Monitor vendor reconciliations, GRIR balances, and resolve discrepancies with procurement and finance teams.
• Manage billing, collection posting, and ensure accurate and timely revenue transaction processing.
• Drive collection follow-ups, monitor receivables ageing, and improve cash flow and DSO metrics.
• Perform customer reconciliations and ensure closure of open items in coordination with business teams.
• Review customer/vendor contracts for billing terms, payment terms, and compliance with commercial agreements.
• Ensure correct application of pricing, invoicing milestones, and contractual clauses in transactions.
• Prepare and deliver operational MIS and transactional reports (AP/AR ageing, GRIR, collections status, SLA dashboards).
• Ensure adherence to SLAs, turnaround times, and defined service delivery standards.
• Drive process standardization, simplification, and automation across transactional activities.
• Monitor process efficiency, accuracy, and productivity metrics.
• Act as a single point of contact for operational queries and stakeholder coordination.
• Ensure compliance with internal controls, policies, and governance frameworks.
• Identify process gaps and drive continuous improvement initiatives.
• Manage, train, and upskill team members to enhance operational capability and performance.

KPIs Monitored:

• SLA adherence and turnaround time
• Transaction accuracy / error rate
• Cost per transaction / productivity metrics
• AP/AR ageing and collection efficiency (DSO improvement)
• Reporting quality and timeliness
• Process efficiency and standardization improvements

Qualifications & Experience:

• CA (Inter) / CMA / MBA Finance
• 1014 years of experience in P2P / O2C / transactional finance operations (GBS / SSC preferred)
• Strong understanding of AP, AR, collections, and working capital management
• Experience in ERP systems (SAP preferred)
• Strong stakeholder management and communication skills
• Proven experience in team management and SLA-driven environments
• Exposure to automation, reporting tools, and process improvement initiatives preferred