Executive - NCRP (Call Centre)

Actively Reviewing the Applications

Karur Vysya Bank(KVB)

On-site INR 2–2 LPA

Posted 3 weeks ago • Apply by May 23, 2026

Job Description

We are looking for a dedicated and qualified professional to join our organization in the role outlined below. This position offers an opportunity to contribute to our mission while developing your skills in a collaborative environment.

Freshers can apply

Roles & Responsibilities

To amicably handle the customer
To understand / analyze the nature of all channel Transactions reported by the customers
To understand the rightness of the transaction executed in the account across all the channels.
To ensure that the conversation of the customer is understood and documented appropriately across all platforms such as Dialer / TT / Excel.
Caller to understand the Telephone Etiquette while on calls, To ensure all compliance metrics are strictly adhered without any deviation.
To meet the set target.
Must be open for Rotational shifts.

Eligibility Criteria

UG regular in any specialization.
To have excellent communication skills.
Multilingual proficiency will be an added advantage ( Hindi, Telugu, Kannada)
Soft skills are mandatory.
Excellent learning /adapting skills
Organizational and time-management skills.
To liaise with different departments to ensure smooth functioning of the process.