Executive (Documentation) – PEC in Thane

Key Responsibilities

• Manage the complete lifecycle of attestation and apostille cases, including document verification, scrutiny, submission, and processing.
• Ensure compliance with MEA, HRD, embassy, and state authentication guidelines while adhering to SOPs and turnaround timelines.
• Coordinate with clients, vendors, and external authorities, including MEA, state HRD/home departments, and notary offices, to ensure smooth case execution.
• Provide regular case updates to clients and resolve escalations related to documentation or processing delays.
• Maintain accurate case records, ensure error-free documentation, and uphold data confidentiality.
• Prepare daily, weekly, and monthly case tracking reports, monitor turnaround times (TAT), identify process bottlenecks, and recommend improvements.
• Lead, manage, and mentor the team to ensure productivity, timely task completion, and achievement of business targets.
  
  

About Company: BTW Group of companies is a business group with a diversified portfolio of travel and tourism, food and nutrition, tourism and hospitality education, legal and apostille services, along with an e-commerce portal, as well as a business lead generation company. We ensure a constant effort to pass on the benefit of the best costing & quality to our customers.

The group's head office is based in Pune, Maharashtra, committed to being a very dominant and respected player in its field, creating value additions and cost-effective solutions for its suppliers and clients. Our vision is to contribute to everyone's life by establishing a globally recognized seal of trust and a hallmark of culture. Our mission is to create a platform equipped with an ocean of encouraging and promising opportunities by providing world-class quality offerings in diversified sectors.