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ENGINEER TECHNICAL SUPPORT - L1

Actively Reviewing the Applications

Network Techlab India Limited

Mumbai Full-Time 1–2 years
Posted 3 days ago • Apply by June 11, 2026

Job Description

  • Provide Level 1 support for LAN/WAN/Wi-Fi related issues
  • Basic troubleshooting of network connectivity, access points, switches, and cabling
  • Assist in installation, mounting, and replacement of Access Points (APs)
  • Verify LAN ports, patch cords, and cabling at customer sites
  • Monitor network alerts and escalate issues to L2/L3 engineers when required
  • Coordinate with customers and internal teams during site visits and deployments
  • Perform basic network testing (ping, traceroute, speed tests, SSID validation)
  • Maintain site visit reports, checklists, and documentation

Technical Skills Required

  • Basic understanding of Networking concepts (LAN, WAN, TCP/IP, DHCP, DNS)
  • Knowledge of Wi-Fi fundamentals and Access Points
  • Basic knowledge of network switches and LAN ports
  • Access point configuration

Required Skills

ISO 9001 Bid management Contract negotiations
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