E-commerce Marketplace Freelancer

We are looking for an experienced E-commerce Marketplace Consultant to guide and support our team on the day-to-day operations and growth of client accounts across leading e-commerce and quick-commerce platforms.

This is a strategic + execution advisory role, where you will act as a subject-matter expert to streamline operations, optimize performance, and ensure best-in-class marketplace presence for our clients.

• Provide ongoing guidance on managing and scaling accounts across platforms like Amazon, Flipkart, Myntra, Ajio, Blinkit, Instamart, Zepto, etc.
• Advise on platform-specific growth strategies, algorithms, and best practices
• Identify opportunities for revenue growth, visibility improvement, and operational efficiency

• Guide teams on end-to-end account creation and setup
• Assist with:
• Vendor/seller onboarding
• Compliance and documentation
• Category approvals and brand registry
• Support handover from existing agencies/vendors ensuring smooth transition

• Oversee product listing creation and optimization:
• Titles, descriptions, keywords, backend attributes
• A+ content / brand store recommendations
• Ensure platform-specific catalog standards are followed
• Guide on image/content best practices for conversion

• Advise on inventory planning and replenishment strategies
• Ensure proper coordination between warehouse, marketplace, and logistics
• Help reduce stockouts, overstocking, and operational inefficiencies
• Suggest improvements in fulfillment models (FBA, FBM, quick commerce dark stores, etc.)

• Track and guide on key metrics:
• Sales, conversion rates, CTR, Buy Box ownership
• Fill rate, cancellations, returns
• Recommend corrective actions to improve account health
• Support in setting up dashboards/reporting frameworks

• Guide on marketplace ads (Amazon Ads, Flipkart Ads, etc.)
• Recommend budget allocation and campaign structures
• Work with internal/performance teams to improve ROI

• Provide insights into Blinkit, Instamart, Zepto operations:
• Assortment planning
• Pricing and discounting strategies
• Visibility levers within apps
• Help optimize for high-frequency, fast-moving categories

• Support the team in resolving:
• Account suspensions
• Listing issues
• Catalog errors
• Logistics or reconciliation challenges

• Build and refine standard operating procedures (SOPs)
• Train internal teams on marketplace operations
• Create playbooks for onboarding, cataloging, and scaling

• 4–8+ years of hands-on experience managing e-commerce marketplace accounts
• Strong expertise across:
• Amazon, Flipkart (must-have)
• Quick commerce platforms (Blinkit, Instamart, Zepto)
• Fashion/lifestyle platforms (Myntra, Ajio) – preferred
• Deep understanding of:
• Cataloging systems
• Inventory and supply chain workflows
• Marketplace algorithms and ranking factors
• Experience in agency or multi-brand environment is a strong plus

• Highly analytical and detail-oriented
• Strong problem-solving mindset
• Ability to work in a fast-paced, multi-client environment
• Clear communicator who can simplify complex marketplace dynamics

• Freelance / retainer-based
• Monthly consulting hours with availability for quick escalations
• Works closely with internal account managers and performance teams