E-Branch Relationship Manager

Job Requirements

About theRole: As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries. You will play a key role in enhancing customer experience and contributing to the overall success of the branch.

KeyResponsibilities

Primary Responsibilities

• Meet and exceed revenue targets by actively engaging with customers.
• Identify and explore new business opportunities to drive growth.
• Ensure faster resolution of customer issues with effective follow-through.
• Conduct market research to evaluate customer needs and identify selling opportunities.
  
  

Secondary Responsibilities

• Support and train team members to consistently exceed daily and weekly targets.
• Collaborate effectively with internal and external stakeholders to achieve business objectives.
  
  

What We Are Looking For

Education Qualification: Prior experience in retail banking, sales, or customer relationship management is desirable.

Experience: Prior experience in retail banking, sales, or customer relationship management is desirable.

Skills and Attributes

• Excellent written and verbal communication skills.
• Strong understanding of liabilities and assets products and processes.
• Exceptional convincing and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proactive approach to problem-solving and customer engagement.