Director of Sales And Business Development

Job title: Director of Sales (BPO)

Location: Pune (Onsite)

Schedule time: 6.00 PM to 3.00 AM IST (Will have to work as per CST time zone)

Experience: 10+ Years

Job Type: Full-Time

Compensation: DOE + Performance-Based Incentives

Notice: 0 - 60 days

Role Overview

Rely Services is a leading Business Process Outsourcing (BPO) firm founded in 1997, serving clients across finance, healthcare, insurance, and public sector domains. We are seeking a high-impact Director of Sales – BPO to drive mid-market revenue growth through outbound sales, go-to-market (GTM) execution, and strategic account expansion.

This role is ideal for a hands-on sales leader with strong BPO experience who can consistently close high-value deals while laying the foundation for a scalable sales organization.

Responsibilities

• Own and drive outbound sales efforts targeting mid-market BPO clients through research-driven, multi-channel prospecting.
• Manage the full sales cycle for deals ranging from $500K to $5M, from initial outreach through contract closure.
• Deliver annual new-business revenue of $3–5M through new logo acquisition and account expansion.
• Develop and execute GTM strategies aligned with company growth objectives and target industries.
• Build, maintain, and expand relationships with key decision-makers across finance, healthcare, and insurance sectors.
• Prepare, manage, and submit RFPs, proposals, pricing models, and contract negotiations.
• Maintain accurate pipeline reporting and opportunity tracking within the CRM, following standardized sales processes.
• Collaborate closely with marketing and operations teams to align messaging, offerings, and customer feedback.
• Monitor competitive landscape and emerging BPO trends to inform sales strategy and positioning.
• Represent Rely Services at industry conferences, networking events, and client meetings as required.
• Mentor junior sales resources as the team scales, contributing to hiring and coaching efforts over time.

Requirements

• 8–10 years of progressive experience in BPO, outsourcing, or services-based sales with a strong outbound focus.
• Proven track record of closing complex deals of $500K+ and consistently achieving $3–5M annual revenue targets.
• Hands-on experience selling BPO / call center / outsourcing services to mid-market clients.
• Bachelor’s degree in Business, Marketing, Finance, or a related field; Master’s degree preferred.
• Strong understanding of GTM strategy, pipeline management, and enterprise sales cycles.
• Exceptional communication, negotiation, and relationship-building skills.
• Analytical, metrics-driven mindset with strong decision-making capabilities.
• Proficiency in CRM platforms and Microsoft Office applications.

Why Join Rely Services

• We offer a collaborative and growth-oriented environment where performance is recognized and impact is visible. This role provides the opportunity to directly influence revenue outcomes, shape future sales leadership, and work with a respected BPO brand serving diverse industries.