DGM - Auto

Actively Reviewing the Applications

DP World

India, Haryana, Gurgaon Full-Time On-site

Posted 7 hours ago • Apply by June 11, 2026

Job Description

Job Description

Short Description for Internal Candidates

As the Sub Sector Head for Automobiles, the primary focus will be on driving business growth and developing strategic partnerships within the Automobile sector customers. Will be responsible for identifying and capitalizing on business opportunities, expanding the client base, and establishing DP World as a preferred partner in the industry.

Description for Internal Candidates

BASIC INFORMATION

Position Name DGM- Auto Logistics

Job Band 4

Location Gurgaon

Reporting Manager Sector Head- Auto

Team Size 1-2

Roles & Responsibilities

Job Purpose/Objective

Key Responsibilities Revenue Objectives

To lead the deployment of Sub sector sales strategies and enabling tactics, team of Business Development Executives and achieve the Revenue targets in close coordination with the Pre-Sales, BU sales and Post Sales Team both acquisition and retention of revenue through the Sector and BU Sales
Cultivate and maintain strong relationships with key clients in the sub sector. Understand their business objectives, challenges, and pain points. Provide customized logistics solutions that meet their specific requirements and add value to their operations. Ensure high levels of client satisfaction and retention.
Prepare persuasive and comprehensive proposals in response to client requirements. Lead contract negotiations to ensure favorable terms and conditions for the logistics service provider. Collaborate with legal and finance teams to finalize agreements.

Customer Delight

Cross-functional Collaboration: -Work closely with internal teams, including operations, finance, marketing, and customer service, to ensure seamless execution of business development strategies. Collaborate with these teams to deliver exceptional customer experiences and exceed client expectations. Lead MBRs and QBRs with customers
To drive the team and ensure CRM effectiveness
Helping marketing team to design the Customer Survey and take corrective actions on the same
Work with the account managers in the sector to guide and develop the long-term account plan (1 year to 3 year) within the sector.
Maintain a sector scorecard & drive y-o-y client improvement on all parameters.

People Management & Diversity

Develop a high-performance service culture.
Develop OKRs with team members and use mechanism of constructive feedback.
Raise the performance bar with every hire. Identify training needs and opportunity to develop and coach team, recognize exceptional talent.

Qualifications & Competencies

Skills and Competencies

Proven supply chain track record in logistics industry with 10+ years of experience in India
Prefer key Auto account experience including experience in developing and growing new key accounts of Auto sector
Relevant logistics expertise within Automobile sector in developing and executing strategic and tactical plans, in a large and dynamic sales environment.
Able to design and implement solutions pertaining to specific industry solving customer problems
Experience in supply chain across entire logistics value chain including Multimodal, Finished good transportation, Yard Management, Rail, Warehousing, Digital platforms for visibility and optimization and Value-added services.
Experience in leading the development and delivery of sales personnel in a service industry.

Stakeholder Internal: All Business and Functional Verticals,

External: Customers, Major competitors

Educational Qualification (min) Post-Graduation in Marketing / Sales or Post-Graduation in Logistics/Supply Chain
Preferred Certifications if any Relevant logistics expertise within identified sectors – Automobile
Range/ Min no of years - of overall Experience required

10+ years