Job Description

BambooBox is a SaaS-based software start-up with 4+ years of expertise, offering a platform for growth marketers. With its advanced AI and ML-driven platform,? BambooBox helps companies deliver untapped marketing intelligence to business teams and increase the marketing contribution to the overall revenue . We work with clients like Airtel Business, Darwinbox, Acalvio, and other global organizations. We are backed by investors such as Peak XV (earlier Sequoia Surge), Emergent Ventures, and Arc180 . We are in the process of scaling the organization and are in a high-growth phase. Job Location - Bangalore? Job Type : Work from Office We are looking for a DevOps cum SRE Engineer to join our growing team. This role will be central to ensuring the reliability, scalability, and performance of our systems while supporting the development team in smooth deployments and operations. Responsibilities Database Performance Monitoring & Optimization: Proactively monitor and tune MongoDB and PostgreSQL databases for performance, scalability, and availability. Kubernetes Cluster Management: Manage and maintain Kubernetes clusters (deployment, scaling, security, and upgrades). Application Monitoring & Reliability: Ensure uptime and reliability by setting up and maintaining monitoring/alerting systems (Prometheus, Grafana, ELK, etc.). Patch Deployment & CI/CD: Manage patch updates, release pipelines, and automation of deployments. Infrastructure & Network Management: Oversee cloud infrastructure, network configurations, and ensure compliance with best security practices. Incident Management: Respond to production incidents, perform root cause analysis, and implement preventive measures. Requirements 2?3 years of experience as a DevOps / SRE / Infrastructure Engineer. Strong experience with Kubernetes (EKS/GKE/AKS preferred). Hands-on experience with MongoDB and PostgreSQL administration. Proficiency with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, etc.). Good knowledge of Linux administration, networking concepts, and security hardening. Experience with monitoring and logging tools (Prometheus, Grafana, ELK/EFK, Datadog, etc.). Familiarity with cloud environments (AWS, GCP, or Azure). Scripting skills in Bash/Python for automation. Nice-to-Have Experience with IaC tools (Terraform, Helm, Ansible). Knowledge of distributed systems troubleshooting. Exposure to ISO 27001 / SOC2 practices. Interest in performance benchmarking & chaos engineering. Behavioral Requirements: First and foremost, a strong urge to help customers by developing strong products Achievement-oriented mindset and be proactive in achieving your goals.? Willing to take accountability for the tasks assigned to you, also mentoring and guiding juniors in the team Always curious. You love to learn and upskill yourself, learning new things and improving yourself. Integrity is fundamentally important to you. You want to make an impact.