Darkstore Manager- Kerala

Actively Reviewing the Applications

Reliance Retail

India, Kerala, Kochi Full-Time On-site INR 5–7 LPA

Posted 1 day ago • Apply by April 15, 2026

Job Description

Company Overview

Reliance Retail is India's largest and most rapidly expanding retailer, renowned for its omni-channel presence, superior product quality, and exceptional customer experience. Supported by advanced technology and a vast network of stores nationwide, Reliance Retail delivers unmatched value to millions of loyal consumers across multiple categories.

Job Overview

The Darkstore Manager, Kerala, is a senior-level, full-time position responsible for overseeing the efficient management of darkstore operations across key locations: Cochin, Thrissur, Tiruvalla, Palghat, Alappuzha, and Thiruvananthapuram. The role demands an expert in warehousing, inventory, and fulfillment, with up to 10 years of relevant experience, ensuring streamlined supply chain processes in a high-growth retail environment.

Qualifications And Skills

Must possess outstanding inventory management abilities, capable of maintaining optimal stock levels and accuracy at all times (Mandatory skill).
Strong expertise in supply chain management, including experience in coordinating with multiple touchpoints to support smooth workflows (Mandatory skill).
Demonstrated success in order fulfillment, ensuring all customer orders are processed and dispatched on time without errors (Mandatory skill).
Thorough understanding of warehouse operations, from goods receipt to dispatch, with proven implementation of operational best practices.
Adept in KPI tracking, able to analyze performance metrics, identify gaps, and drive improvements to achieve business targets.
Well-versed in logistics coordination, developing seamless inbound and outbound processes by collaborating with internal and external partners.
Experience managing large teams, providing leadership, direction, and motivation to achieve operational excellence.
Excellent problem-solving and decision-making abilities, with a history of resolving operational bottlenecks and improving efficiency.

Roles And Responsibilities

Lead and oversee end-to-end operations of the assigned darkstores in Kerala, ensuring daily goals are achieved effectively.
Manage inventory control processes, including cycle counts, audits, stock rotation, and discrepancy resolution for highest accuracy.
Supervise warehouse activities, guaranteeing receipt, storage, and dispatch of goods are executed according to established protocols.
Coordinate order fulfillment processes, optimizing pick, pack, and shipping operations to maintain stringent service levels.
Track and report on key performance indicators, identifying areas for operational improvement and implementing corrective actions.
Develop and maintain robust relationships with logistics partners to ensure seamless and timely deliveries across all serviced locations.
Coach, mentor, and lead store staff to foster a culture of accountability, teamwork, and continuous growth.
Ensure compliance with health, safety, and quality standards across all operational procedures within the darkstores.
Drive process improvements by leveraging technology, data analytics, and industry best practices to maximize productivity and efficiency.