Customer Support Specialist

Job Post #1 – Customer Support Executive (Remote)

We're Hiring: Customer Support Executive (Work From Home)

LOLO CAB is looking for a dedicated and customer-focused professional to join our growing team.

As a Customer Support Executive, you will be responsible for assisting customers, coordinating bookings, resolving queries, and ensuring a smooth travel experience.

Position

Customer Support Executive

Location

Remote (Work From Home)

Employment Type

Full-Time

Key Responsibilities

✅ Handle customer calls and WhatsApp inquiries

✅ Assist customers with bookings and trip-related support

✅ Coordinate with drivers and vendors

✅ Resolve customer complaints and escalations

✅ Maintain accurate records of customer interactions

✅ Deliver a high-quality customer experience

Requirements

✔ Good communication skills in Hindi

✔ Basic English communication skills

✔ Comfortable using WhatsApp, Google Sheets, and mobile apps

✔ Customer service experience preferred

✔ Experience in travel, taxi, logistics, or mobility industry is a plus

What We Offer

✅ Work From Home opportunity

✅ Growth opportunity in a fast-growing mobility startup

✅ Direct exposure to startup operations

✅ Performance-based incentives

About LOLO CAB

LOLO CAB is building India's affordable intercity mobility platform with a strong focus on carpooling, shared mobility, and technology-driven transportation solutions.

📩 Interested candidates can send their CV to:

[email protected]

🌐 Visit: www.lolocab.com

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