Customer Support Executive voice and non voice fresher

Job Title: Customer Support Executive (Fresher)

Location: Gurugram (Onsite)

Experience: Fresher (0–1 Year)

Qualification: Undergraduate / Graduate

Share CV : 7078331318

Job Description:

We are looking for enthusiastic and motivated customer support executives to join our team in Gurugram. This role is ideal for freshers who have excellent communication skills and are eager to start their career in customer service. The candidate will be responsible for handling customer queries and ensuring a positive customer experience.

Key Responsibilities:

• Handle customer queries via phone, email, or chat in a professional manner
• Provide accurate information about products and services
• Resolve customer concerns and escalate issues when required
• Maintain proper records of customer interactions
• Ensure high levels of customer satisfaction through effective communication
• Follow company policies and customer service standards

Requirements:

• Excellent verbal and written communication skills in English
• Undergraduate and Graduate candidates can apply
• Freshers are welcome to apply
• Basic computer knowledge and ability to use MS Office
• Good problem-solving and interpersonal skills
• Willingness to work from office in Gurugram

Additional Information:

• Work Mode: Onsite (Gurugram)
• Shifts: Rotational shifts (24/7 operations including night shifts)
• Cab Facility: Provided by the company for employees