Customer Support Executive – Travel Process (TUI)

We’re Hiring | Customer Support Executive – Travel Process (TUI) ✈

📍 Location: Gurugra

m💼 Experience: Minimum 6 months (Airline/Travel Industry – Mandatory

)🗓 Working Days: 5 Days a Wee

k⏰ Shifts: Rotationa

l🚕 Transport: Both-side cab facilit

🔎 Role Overvie

wWe are hiring for the TUI – Travel Process, a blended customer support role (Chat & Voice). This role involves assisting customers with travel-related queries while ensuring a smooth and professional customer experience

📌 Key Responsibilitie

s• Handle customer queries via voice and chat channel

s• Assist with bookings, cancellations, and amendment

s• Provide accurate information on travel policies and service

s• Ensure high-quality customer experience and SLA adherenc

e• Maintain proper documentation and complianc

✅ Eligibility Criteri

a• Minimum 6 months of experience in Airline/Travel Industry (Mandatory

)• Graduate / Undergraduat

e• Excellent verbal & written communication (C1 Level

)• Typing speed: 35 WPM+ with 90% accurac

y• Comfortable working in a blended process (Chat & Voice

)• Flexible for rotational shift

✨ Why Join Us

?• Work with a leading global travel process (TUI

)• 5-day working with cab facilit

y• Great exposure to international customer handlin

g• Growth opportunities in a dynamic environmen

📩 Interested candidates can share their resume at

:[email protected]

📢 Immediate joiners preferred