Customer Support Executive - SDC Management & Solutions Pvt. Ltd.

Job Requirements

Job Title: Customer Support Executive

Company Name: SDC Management & Solutions Pvt. Ltd.

Location: Somajiguda, Hyderabad

Salary: ₹10,000 - ₹11,000 per month + Incentives

Employment Type: Full Time

Job Description

Are you a motivated and customer-oriented individual looking to start your career in customer support? Join SDC Management & Solutions Pvt. Ltd. as a Customer Support Executive and be part of our dedicated team. As a Customer Support Executive, you will be responsible for providing exceptional customer service and assisting clients with their inquiries.

Responsibilities

• Handle incoming customer calls and emails professionally and courteously.
• Respond to customer inquiries and resolve issues promptly and efficiently.
• Provide product information and assistance to customers.
• Maintain accurate and detailed records of customer interactions in the database.
• Collaborate with other team members to ensure customer satisfaction.
• Follow company policies and procedures while assisting customers.
  
  

Requirements

• Freshers in customer support or telecaller roles are encouraged to apply.
• Candidates should have a minimum of 12th pass educational qualification.
• Strong communication and interpersonal skills.
• Fluency in Telugu and Kannada languages is preferred.
• Excellent problem-solving and multitasking abilities.
  
  

FAQs

Q: What is the job location for the Customer Support Executive position?

A: The job location is Somajiguda, Hyderabad, providing a convenient work location.

Q: What is the salary range for this role?

A: The salary for the Customer Support Executive position ranges from ₹10,000 to ₹11,000 per month, along with attractive incentives.

Q: Is prior experience required for this role?

A: No prior experience is required; freshers in customer support or telecaller roles are encouraged to apply for the Customer Support Executive position.

Q: What are the job highlights for this position?

A: The Customer Support Executive position offers a full-time opportunity with a 6-day working week on a day shift.

Q: Are there any specific educational qualifications required?

A: Candidates with a minimum of 12th pass educational qualification are eligible to apply for the Customer Support Executive position.

Q: Is this position open to all genders?

A: Yes, the position is open to all females