Customer Support Executive

Job Title: Customer Support Executive

Job Summary:
We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving concerns, and ensuring a smooth and positive customer experience.

Salary:
₹15,000 – ₹18,000 (Depends on interview performance)

Working Hours:
10:00 AM to 07:00 PM

Key Responsibilities:

Handle customer queries via calls, emails, chat, or social media
Provide accurate information about products and services
Resolve customer complaints in a professional and timely manner
Maintain records of customer interactions and transactions
Coordinate with internal teams for issue resolution
Ensure high levels of customer satisfaction

Required Skills:

Excellent communication skills (verbal and written)
Good problem-solving and listening skills
Basic computer knowledge (MS Office, email handling, CRM tools)
Ability to handle pressure and manage multiple tasks
Positive attitude and customer-centric approach
Time management and organizational skills

Eligibility Criteria:

Minimum 12th pass / Graduate preferred
Freshers and experienced candidates can apply