Customer Service Representative

Alligator Cleaning & Gardening provides professional cleaning services in Melbourne and Perth, specializing in restoring homes to their original pristine condition. Using advanced equipment and industrial-grade, eco-friendly cleaning products, the company ensures every corner of your property is thoroughly cleaned, dusted, and disinfected. With a focus on delivering a superior cleaning experience, Alligator Cleaning strives to create a healthier and more luxurious living environment for its clients. The company is committed to providing exceptional service and attention to detail, making them a trusted choice for property owners.

This full-time on-site role for a Customer Service Representative is based in Amritsar. The role involves responding to customer inquiries, resolving issues, and providing information about the company's cleaning and gardening services. Responsibilities include maintaining a high standard of customer satisfaction, handling complaints professionally, and fostering positive customer relationships to ensure a seamless service experience. The Customer Service Representative will act as the first point of contact and represent the company’s dedication to quality and customer care.

• Strong skills in Customer Service, Customer Support, and ensuring overall Customer Satisfaction
• Ability to enhance Customer Experience and foster positive client relationships
• Effective communication and interpersonal skills
• Problem-solving abilities and a customer-focused mindset
• Proficiency in using customer management systems is advantageous
• Previous experience in customer service roles, particularly in service-based industries, is a plus
• High school diploma or equivalent is required; additional certifications in customer service are preferred