Customer Service Intern (Tamheer)

Job Title: Customer Service Trainee (Tamheer Trainee)

Location: Jeddah

What You Will Learn:

• Handling Sales Orders: Learn to manage sales orders, ensuring accuracy in quality, quantity, and delivery details.
• Customer Interaction: Develop skills to communicate effectively with customers, answering their questions and managing their orders.
• Company Policies and Procedures: Understand and follow the company’s policies to ensure smooth operations.
• Problem Identification: Learn to spot potential issues before they become problems.
• Managing Reports: Assist in preparing monthly statements, inventory, and sales reports.
• Order Placement and Shipment: Learn how to place orders, check stock levels, arrange shipments, and handle invoicing.
• Claims and Returns: Help manage claims and returns, ensuring customers' concerns are addressed quickly.

Who Can Apply:

• Saudi Nationals with a Bachelor’s degree in Supply Chain.
• Strong proficiency in spoken and written English.
• Must not be registered in the Tamheer or Employment GOSI program in the last 6 months.

Additional Requirements:

• No prior experience required, but customer service experience is a plus.
• Basic skills in Microsoft Office and a willingness to learn new tools.

Tools You Will Use:

• INFOR LN
• Microsoft Word/Excel
• SharePoint