Customer Service Executive - FASTag Inbound
Actively Reviewing the ApplicationsIDFC FIRST Bank
India, Telangana, Hyderabad
Full-Time
Posted 2 months ago
•
Apply by May 21, 2026
Job Description
Job Requirements
Role/ Job Title: Customer Service Executive-FAS Tag Inbound
Function/ Department: Customer Experience
Job Purpose
To manage Customer Correspondence received through e-mail.
Roles & Responsibilities
To manage Customer Correspondence received through e-mail and ensure that customers are responded within 24 hours.
Secondary Responsibilities
Graduation: Bachelor of Science (B.Sc.) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)/Bachelor of Commerce(B.Com)/Bachelor of Business Administration(BBA)
Post-graduation: MBA/PGDM
Experience: 00 to 02 Years of Experience
Role/ Job Title: Customer Service Executive-FAS Tag Inbound
Function/ Department: Customer Experience
Job Purpose
To manage Customer Correspondence received through e-mail.
Roles & Responsibilities
To manage Customer Correspondence received through e-mail and ensure that customers are responded within 24 hours.
Secondary Responsibilities
- Ability to effectively collaborate with internal and external teams/stake holders.
- Ability to manage challenging situations and go the extra mile.
- Excellent written and spoken communication.
- Good understanding of FAS Tag products and processes,
- Excellent on typing and MS Office skills.
Graduation: Bachelor of Science (B.Sc.) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)/Bachelor of Commerce(B.Com)/Bachelor of Business Administration(BBA)
Post-graduation: MBA/PGDM
Experience: 00 to 02 Years of Experience
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