Customer Service Executive

This job is provided by apna.co Handle customer inquiries via phone, email, chat, or in-person.

Provide accurate information about products, services, and policies.

Resolve customer issues promptly and professionally.

Maintain customer records and update account information.

Escalate unresolved issues to the appropriate department.

Process orders, returns, and exchanges.

Ensure customer satisfaction and build positive relationships.

RequirementsHigh school diploma or equivalent.

Good communication and interpersonal skills.

Problem-solving abilities and patience