Store Manager

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.

Responsibilities

• Complete Store Operations, Performance Management,team work in the store.
• Maintain all relevant reports to keep a track of the progress level.
• Ensure Planning & Availability of the stocks.
• Adherence to SOP’s
• Being able t deliver the right mix of the product and services.
• Visual Merchandising
• Collect accurate & timely market intelligence & trends to enhance business.
• Handling team reviews & team briefings.
• Ensuring the deliveries & adherence to store audits via the team.
• Handling escalations on priority.
• Create healthy environment.
• Lead the team by example, with an eye to detail with regards to the business.
• Possess excellent communication and customer handling skill.
• Should have worked in Premium Brand / Upmarket Segment Store / High End Retail / Cluster Manager in LF Retail chains.
• Should have handled a team of minimum (10 members) for at least 2-3 years
• Computer savvy, especially handling reports and generating them in Excel.
• Possess good leadership skills, analytical skills and problem solving skills.
• Conflict Resolution.
• Conceptual knowledge.
• Able to multitask.
• Creative and has strategic thinking in place.

Qualifications

• Candidate should be minimum graduate (UG Mandatory )
• Experience Required: 7-10 + years in Premium Retail
• Customer centric with a positive attitude