Customer Service Associate

Skill required: Language Translation - Customer Service

Designation: Customer Service Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

Language - Ability:German - Mastery

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? An Accounts Payable (AP) role with German typically means a finance position where you manage supplier invoices and payments for German-speaking countries (e.g., Germany, Austria, Switzerland) and use the German language in daily work. Main Responsibilities: Processing and verifying supplier invoices Matching invoices with purchase orders (3-way match) Posting invoices in ERP systems (e.g., SAP) Managing payment runs Reconciling vendor accounts Handling vendor queries (in German) via email or phone Ensuring compliance with tax and VAT regulations NA Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for?

• Accounts Payable Processing
• Agility for quick learning
• Ability to perform under pressure
• Written and verbal communication
• SAP FI Accounts Payable Roles and Responsibilities:
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts