Bestkaam Logo
Mage Marketer - Digital Marketing Agency | Pune Logo

Customer Relationship Management Specialist

Actively Reviewing the Applications

Mage Marketer - Digital Marketing Agency | Pune

1–2 years
Posted 2 days ago Apply by June 11, 2026

Job Description

Job Title: CRM Executive (Field Role)

Company: Mage Marketer


Location: Pune (Field Work – Client Visits Required)

Experience: 0–2 Years

Qualification: Any Graduate

Salary: upto 30000 per month.


Job Summary:

We are looking for a proactive and client-oriented CRM Executive who will be responsible for managing client relationships through regular communication and on-site visits. The role requires ensuring client satisfaction, understanding their needs, and coordinating with internal teams for smooth service delivery.


Key Responsibilities:

  • Visit clients regularly to maintain and strengthen relationships
  • Act as the primary point of contact for assigned clients
  • Understand client requirements and communicate them to internal teams
  • Ensure timely execution of services and resolve client queries/issues
  • Maintain accurate records of client interactions in CRM systems
  • Follow up with clients to gather feedback and improve service quality
  • Coordinate with internal teams (design, marketing, tech) for project updates
  • Identify opportunities for upselling or cross-selling services
  • Prepare and submit regular client status reports .


Required Skills:

  • Strong communication and interpersonal skills
  • Good coordination and problem-solving abilities
  • Willingness to travel for client visits
  • Basic knowledge of CRM tools and client handling
  • Time management and organizational skills
  • Customer-centric approach.


Preferred Skills:

  • Experience in digital marketing or service-based industry is a plus
  • Ability to manage multiple clients efficiently.


Contact Details:

📞 8421707677

📧 [email protected]

Check Qualification

Quick Tip

Customize your resume and cover letter to highlight relevant skills for this position to increase your chances of getting hired.