Customer Relationship Management Specialist

Job Title: CRM Executive (Field Role)

Company: Mage Marketer

Location: Pune (Field Work – Client Visits Required)

Experience: 0–2 Years

Qualification: Any Graduate

Salary: upto 30000 per month.

Job Summary:

We are looking for a proactive and client-oriented CRM Executive who will be responsible for managing client relationships through regular communication and on-site visits. The role requires ensuring client satisfaction, understanding their needs, and coordinating with internal teams for smooth service delivery.

Key Responsibilities:

• Visit clients regularly to maintain and strengthen relationships
• Act as the primary point of contact for assigned clients
• Understand client requirements and communicate them to internal teams
• Ensure timely execution of services and resolve client queries/issues
• Maintain accurate records of client interactions in CRM systems
• Follow up with clients to gather feedback and improve service quality
• Coordinate with internal teams (design, marketing, tech) for project updates
• Identify opportunities for upselling or cross-selling services
• Prepare and submit regular client status reports .

Required Skills:

• Strong communication and interpersonal skills
• Good coordination and problem-solving abilities
• Willingness to travel for client visits
• Basic knowledge of CRM tools and client handling
• Time management and organizational skills
• Customer-centric approach.

Preferred Skills:

• Experience in digital marketing or service-based industry is a plus
• Ability to manage multiple clients efficiently.

Contact Details:

📞 8421707677

📧 [email protected]