Credit Control Manager

The Credit Controller will be responsible for managing customer credits and outstanding debts, ensuring timely recovery, minimising revenue leakage, and maintaining accurate financial records.

Responsibilities:

• The role requires strong knowledge of UK finance practices, accounting standards, and relevant UK laws, along with hands-on experience in credit control, debt recovery, and financial analysis.
• Manage and review credits processed, recommend reductions, and approve credits where required.
• Monitor outstanding balances (debts) and propose effective recovery solutions.
• Take immediate action on increasing or ageing debts to minimize financial risk.
• Segregate recoverable and unrecoverable debts and coordinate with debt collection agencies for further action.
• Draft and issue official payment reminder and recovery letters to debtors.
• Review customer payment plans and take necessary action on unpaid or defaulted plans.
• Identify revenue leakage and promptly report findings to management. Maintain regular alignment with the finance team to ensure account accuracy and consistency. Continuously monitor invoices, credits, and incoming payments.
• Review chargebacks, payment disputes, and related banking processes.
• Manage and review direct debits and mandates. Reconcile debtor accounts and present clear debtor position reports.
• Perform financial analysis and provide insights to support decision-making. Manage currency conversions and multi-currency account reconciliation.

Requirements:

• Knowledge Strong experience in accounting and UK financial operations.
• Good understanding of UK finance regulations and relevant laws.
• Proven experience in credit control, debt recovery, and collections. Knowledge of chargebacks, payments, banking processes, and direct debit mandates.
• Strong analytical and reporting skills.
• Experience with debtor reconciliation and financial analysis.
• Minimum of 8 - 10 years of experience in the Relevant domain.
• Working knowledge of currency conversions and multi-currency transactions.
• Strong communication skills, especially for drafting official financial correspondence.