Creative Visual Merchandiser

Visual Merchandiser - Creative

Location: Head Office

Department: Visual Merchandising

Role Summary:

We are looking for a highly imaginative and design-savvy Creative Visual Merchandiser to bring GIVA’s in-store visual identity to life through compelling storytelling, seasonal campaigns, and design innovation. This role is pivotal in creating an immersive and aspirational customer journey, elevating product presentation, and ensuring consistency across all retail touchpoints.

You will collaborate with the Visual Merchandising, Marketing, and Design teams to conceptualize, design, and develop visual content and store layouts that align with brand aesthetics and business objectives.

Key Responsibilities:

Creative Concept Development

• Design seasonal VM themes, collection launches, and brand campaigns for implementation across all store formats (exclusive stores, SIS, kiosks).
• Develop visual storytelling concepts aligned with product launches, occasions (festive, wedding, gifting), and influencer-led collections.
• Interpret marketing briefs and brand strategy into creative window and in-store display executions.
• Plan-o Gram creation.
• 3D visualization.

Design & Prototyping

• Create detailed VM mock-ups, mood boards, planograms, and window layouts using digital design tools.
• Work closely with vendors and fabricators to prototype and develop display elements, fixtures, props, and in-store signage.
• Collaborate with the Product Design and Packaging teams to ensure a seamless visual language across customer touchpoints.

Visual Guidelines & Communication

• Build visual merchandising toolkits and execution manuals for the regional teams and store staff.
• Ensure that all creative directions align with the brand’s premium and modern design language.
• Maintain a brand style guide for in-store visual presentation.

In-Store Experience Design

• Innovate interactive and immersive visual experiences for flagship stores, new formats, and brand events.
• Enhance customer journey mapping through layout recommendations, zoning, and storytelling flow.

Trend Research & Innovation

• Stay ahead of retail, fashion, and lifestyle trends to bring fresh, cutting-edge ideas to GIVA’s retail spaces.
• Benchmark best-in-class visual merchandising practices from global fashion and jewellery brands.

Qualifications & Experience:

• Bachelor's/Master’s degree in Communication Design, Interior Design, Fashion Communication, or related field.
• 3–5 years of experience in a creative visual merchandising or retail design role, preferably in jewellery, fashion, or lifestyle brands.
• Strong creative portfolio demonstrating visual storytelling, display design, and campaign development.
• Proficiency in design tools such as Adobe Illustrator, Photoshop, InDesign, SketchUp, AutoCAD, or similar.
• Knowledge of materials, fabrication techniques, and retail VM execution processes.
• Excellent communication and collaborative skills.

Key Attributes:

• Strong aesthetic sense with an eye for detail, colour, composition, and product focus
• Ability to balance creative ideation with commercial objectives
• Self-driven, proactive, and capable of working in fast-paced environments
• Passion for jewellery, design, and experiential retail