Counselor Training Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Customer Management

Job Sub Function

External Customer/Product Training

Job Category

Professional

All Job Posting Locations:

Gurgaon, Haryana, India, Kolkata, West Bengal, India

Job Description

The role is going to be responsible for development of doctors, optometrists, counselors and paramedical staff of eye hospitals through structured scientific educational training programs.

• Ensures HCPs are well equipped with knowledge of procedure and products.
• Contribute to technology reach & adoption goals in this segment through training initiatives across assigned product ranges.
• Ensure internal & external customer delight and help grow assigned category.
• Educate & make JJSV brands the preferred choice through training.
• Build and track opportunities for internal team members.
• Build in house training plan/s as per customer requirement and implement it.
• Maintain a positive relationship with customers with the goal of improving category outcomes by assessment, critique and training.
• Communicate and empower via direct meetings and interactions with surgeons, administrators and key decision makers.
• Augment the sales efforts in the assigned territory through training activities.
  
  

Experience

• Should have 1-5 years of working experience as a trainer/counselor/Optometrist/Sales domain with thorough understanding of managed care.
• An Optometrist with an experience of delivering trainings is preferred.
• Proficiency in English, Hindi and knowledge of local language-Bengali is desirable.
• Should be comfortable carrying out training programs in Hybrid model – virtual & in-person.
  
  

Education

• A bachelor’s degree in Optometry is mandatory.
• A master’s degree or MBA will be an added advantage.
  
  

Location: Kolkata

Required Skills

Preferred Skills: