Compliance Support Manager

Service: Central Services - Compliance

Hours: Full-time (36-39 hours per week)

Location: Northwest England (hybrid)

Salary: £42,000

About The Role

We Change Lives is looking for a Compliance Support Manager to join our central team.

This role is responsible for ensuring the organisation operates safely, efficiently, and in line with all regulatory, legal, and contractual requirements across our services. It will lead on key non-frontline functions including compliance, data protection, health and safety, procurement, and contract management.

The postholder will act as the central coordination point for compliance activity across the organisation, supporting high standards and continuous improvement.

Key Responsibilities

• Lead organisational compliance across services
• Oversee GDPR, DSPT, SARs and data governance processes
• Manage complaints processes and regulatory requirements
• Support CQC organisational compliance
• Lead health and safety systems and compliance monitoring
• Coordinate property compliance and maintenance
• Manage procurement processes and supplier relationships
• Support contract management and tender submissions
  
  

Requirements

• Experience in compliance, governance or regulatory roles
• Strong knowledge of GDPR and data protection
• Experience managing audits, reporting or compliance systems
• Strong organisational and problem-solving skills
• Ability to work independently and across teams
  
  

Desirable

• Experience in health and social care
• Knowledge of CQC and health and safety standards
• Experience in procurement or contract management
  
  

Our Employee Benefits

As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following:

• Welcome Bonus: Receive a £250 bonus - £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK
• Training and Development: We offer access to both in-house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate).
• Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP.
• Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
• Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime.
• Free Meals: Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal.
• Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
• Christmas Enhancement (Double Time): Enjoy double-time pay for allocated Christmas hours worked.
• Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.
• Get Paid As You Earn - With FlexEarn, you don't have to wait for payday. WCL gives you access to a portion of your earnings as soon as you've worked the hours. It's a great way to stay on top of your finances, cover unexpected costs, or just have a bit more flexibility with your money.
  
  

Ready to Change Lives? Apply Now!

If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. Once you've applied, one of our friendly team will be in touch to discuss the next steps!

More About We Change Lives

We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.