Collection Manager

Company Description

Bajaj Finserv, established in April 2007 as the financial arm of the Bajaj Group, is one of India’s fastest-growing and most diversified non-banking financial companies (NBFCs). The company offers a wide range of products across lending, insurance, and wealth advisory services, boasting a portfolio of 24 products in 12 categories. Bajaj Finserv is known for its commitment to excellence, going beyond the ordinary to deliver outstanding services. With a robust presence spanning across India, the company is dedicated to financial innovation and customer-centric solutions.

Role Description

This is an on-site contract role for a Collection Manager based in Muraul. The Collection Manager will oversee the end-to-end collections process, ensuring timely recovery of outstanding payments. Daily tasks include tracking overdue accounts, coordinating with customers to resolve payment issues, implementing collection strategies, and maintaining accurate records of transactions. Collaboration with internal and external stakeholders to achieve collection targets and compliance with company policies will be essential.

Qualifications

• Proficiency in communication, negotiation, and persuasive abilities to handle customer interactions effectively.
• Analytical and problem-solving skills to assess account delinquency and develop tailored collection strategies.
• Organizational and documentation skills to maintain accurate records and adhere to compliance standards.
• Experience in managing teams or working collaboratively with cross-functional teams is a plus.
• Familiarity with financial regulations and customer relationship management tools is beneficial.
• A Bachelor’s degree in finance, business, or a related field is preferred.