Cluster Manager - BFS Direct/Senior Cluster Manager - BFS Direct

Actively Reviewing the Applications

Bajaj Finserv

India Full-Time On-site

Posted 2 days ago • Apply by June 16, 2026

Job Description

Location Name: Vizag

Job Purpose

“This position is open with Bajaj Finance Ltd.”

Duties And Responsibilities

Responsible for understanding product specific nuances across multiple loan products (Salaried Personal, CA, Doctor & Business Loans)
Responsible for identification of business problem through regular sync up with cross functional business, operations & u/w, risk, analytics and marketing stakeholder and translate the same in BRDs/User story/ Workflows
Ability to create detailed business documents like User stories, BRD, Wireframe, Product training decks
Own consumers digital journey and manage backend complexity of offers, listing & subsequent integrations encompassing lead generation to End-to-end disbursements
Responsible for initiatives to reduce time to disbursement (improve TAT) & drive DIY / touch free loan processing
Take feedback from customers & Internal stakeholders (Sales, Call Centre, Credit, Operation) for initiatives to optimizing digital lending process
Thoroughly validate developed capability/product in UAT cycle and ensure product suffice requirement acceptance criteria and ensure on time product delivery
Ability to analyse journeys with tools such as Mouse Flow, User Experior etc to identify opportunities for improvements, eliminate drop-offs & customer experience interventions

Required Qualifications And Experience

A proven track record of data driven decision making and problem solving. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics & credit risk management
Strong interpersonal skills and project management abilities are a must
Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Sound understanding of development cycle, scrum framework and UAT cycle
2+ years of experience in the Agile development process
Deep knowledge on SDLC process
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Exposure to tools like – Confluence, JIRA, Postman & AWS Technologies
Expertise in MS office tools since the candidate will be responsible stakeholder management

Other Expectations