Client Servicing Executive

Company Description

NeoRipples is a dynamic digital marketing agency that combines creativity and strategy to craft impactful brand experiences that captivate global audiences. Offering comprehensive in-house services, including creative asset development, social media management, search engine optimisation, content creation, analytics, and visual storytelling, NeoRipples specializes in elevating brand engagement. With over 100 completed projects and a global reach, the company is committed to working with businesses of all sizes, including startups, to bring their vision to life. Join NeoRipples, where innovation meets opportunity to inspire and transform the digital landscape.

Role Description :

This is a full-time on-site role located in Gurgaon / Bengaluru for a Client Servicing Executive. The Client Servicing Executive will manage client accounts, build and maintain strong relationships with clients, and address inquiries to ensure client satisfaction.

Responsibilities include –:

o  preparing and delivering review presentations

o  maintaining detailed project deliverables to track client interactions

o  supporting client-focused strategies to foster positive outcomes

o  co-ordinate with internal teams on deadlines to deliver

o  research on competition in the same industry

o  gather information on trending topics for client’s objectives

What are we looking for :

• 2-3 years of experience in client servicing / account management (agency preferred)
• Strong communication and power point presentation skills (English mandatory)
• Basic understanding of digital marketing (social, performance, content)
• Relevant certification in marketing / business / communications

Requirements

• Must Have - digital or advertising agency experience
• Must Have - skills in Presentations and Account Management to effective project deliverables
• Must Have adequate knowledge of AI tools like chatGPT, Claude, Gemini and others
• Must have understanding of making project trackers with roles, responsibilities & deadline
• Strong interpersonal and communication skills with the ability to manage and prioritise tasks
• Proficiency with CRM tools and client relationship management software
• Ability to work collaboratively in a team-driven environment
• Bachelor’s degree in Business, Marketing, Communications, or related field

Kindly apply with CV to [email protected]. No DMs please.