Client Relations Executive - Kakkanad

Company Description

Sevakh Global is an legal tech organization offering legal, mediation, arbitration, and dispute resolution services across south India. The company specializes in addressing conflicts involving individuals, families, businesses, and government entities, while ensuring well-informed and compliant resolutions. With a strong commitment to exceptional client service, Sevakh Global tailors its solutions to meet the unique needs of its clients, while maintaining strict confidentiality. Trusted for its expertise, the company helps clients navigate complex business and legal scenarios, enabling them to focus on their core strengths.

Role Description

This is a full-time, on-site role for a Client Relations Executive based in Kochi. The Client Relations Executive will oversee daily interactions with clients, maintain and enhance client relationships, manage accounts, and establish strong business relationships. The role also involves ensuring client satisfaction, addressing concerns promptly, and identifying opportunities for growth and collaboration.

Qualifications

• Expertise in Business Relationship Management and Account Management
• Proficiency in Client Relations and Relationship Building strategies
• Proficiency in English language communication is must
• Strong Communication and interpersonal skills to interact effectively with clients
• Ability to work directly with clients on-site and resolve concerns professionally
• Prior experience in a client-focused role is preferred
• Bachelor’s degree in Business, Management, or a related field
• Proven capability to handle confidential information with discretion