CITY HEAD

Company Description NoBrokerHood is a technologically advanced visitor, community, and finance & asset management platform designed to make life secure and convenient for gated societies across India. Launched in 2018 as a subsidiary of NoBroker—India’s first prop-tech unicorn—it has rapidly become a market leader, managing over 25,000 societies and serving more than 4.8 million families. The platform offers tailored interfaces for society administrators, guards, and residents, along with services such as home maintenance and support for renting or selling property. It creates revenue opportunities for societies and businesses through features like Monetisation and Marketplace. NoBrokerHood is distinguished by robust data security, holding Level 1 PCI-DSS, GDPR, PDPB 2019, and ISO 27001 certifications, and has recently received $5 million in funding from Google to drive further growth.
Role Description The City Head is a full-time, on-site leadership role based in Gurugram, responsible for driving NoBrokerHood’s growth, operations, and overall performance in the city. This role involves overseeing city-level business development, managing key client relationships with societies and stakeholders, and ensuring high adoption and engagement of the platform. The City Head will lead and mentor local teams, monitor operational metrics, and implement strategies to improve customer satisfaction and retention. Daily responsibilities include coordinating with cross-functional teams, identifying new revenue opportunities, managing budgets and targets, and representing NoBrokerHood in local market initiatives and partner meetings. The role requires a strong focus on execution, data-driven decision making, and maintaining high standards of service and compliance in line with company policies.
Qualifications

• Business leadership and operations management skills, including experience overseeing city or regional performance, setting targets, and managing budgets.
• Strong sales and business development capabilities, with experience in B2B client management, stakeholder engagement, and contract negotiations.
• Team management and people leadership skills, including mentoring, performance management, and building high-performing local teams.
• Analytical and strategic thinking abilities, with proficiency in using data and market insights to drive decisions and optimize processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.
• Proven experience in prop-tech, SaaS, real estate, or community management domains is highly advantageous.
• Bachelor’s degree in Business, Management, Engineering, or a related field; an MBA or equivalent postgraduate qualification is a plus.
• Comfort with on-ground execution, frequent client visits within the city, and working in a fast-paced, growth-focused environment.