Job Description

Position: Calling Executive (Fresher) Company: Ebslon Infotech Pvt. Ltd. Location: Delhi (On-site) Job Type: Full-Time About Ebslon Infotech Pvt. Ltd. Ebslon Infotech Pvt. Ltd. is a fast-growing IT solutions company, delivering innovative services in Website Development, Mobile Apps, ERP & CRM Systems, and E-commerce Solutions . Since 2016, we have been empowering businesses with technology-driven solutions across India and abroad. We are looking for a Client Interaction & Appointment Coordinator to be the first point of contact for prospective clients, ensuring smooth communication, requirement capturing, and meeting scheduling with our technical team. Roles & Responsibilities 1. Handle incoming client inquiries related to website development, ERP, mobile apps, and other IT solutions. 2 .Make outbound calls to potential leads for follow-ups, reminders, and client engagement. 3.Understand client requirements at a basic level and document them clearly for the sales/technical team. 4.Schedule client meetings/demos with the appropriate internal team members. 5 .Maintain and update client information, call notes, and follow-ups in CRM/Excel/Google Sheets . 6 .Ensure regular communication and follow-ups with prospects until meetings are successfully conducted. 7 .Build a professional and positive first impression of Ebslon Infotech with every client interaction. Skills & Qualifications 1 .Excellent communication skills in English & Hindi (written and spoken). 2 .Confidence in handling phone conversations and client follow-ups . 3. Ability to grasp basic IT concepts (websites, apps, ERP, digital services). 4 .Strong listening, documentation, and coordination skills . 5. Organized and proactive with good time management . 6. Familiarity with MS Office, Google Workspace, or CRM tools . How to Apply Please fill this form erp.ebslon.com/apply or contact on this no. 8448989589