Business Analyst

● Gather, analyze, and document business requirements from stakeholders, including law firms, internal teams, and clients.

 ● Translate business needs into functional and technical specifications for the development team.

 ● Work closely with product managers, developers, and QA teams to ensure requirements are well understood and implemented effectively.

 ● Identify process improvement opportunities and recommend solutions to enhance system efficiency.

 ● Facilitate stakeholder meetings, workshops, and interviews to collect feedback and validate requirements.

 ● Assist in the design and implementation of new features, ensuring they align with business goals and user needs.

 ● Support the development of user stories, use cases, and wireframes to communicate requirements effectively.

 ● Conduct market research and competitive analysis to identify industry trends and best practices.

 ● Collaborate with the QA team to define test cases and ensure product quality.

 ● Provide training and support to end users and document system functionalities.

● Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.

 ● 3–5 years of experience as a Business Analyst, preferably in a SaaS environment (mandatory).

 ● Strong understanding of software development lifecycle (SDLC) and Agile methodologies.

 ● Excellent analytical, problem-solving, and critical-thinking skills.

 ● Strong communication and interpersonal skills to effectively interact with stakeholders at all levels.

 ● Experience with tools such as Jira, Confluence, Microsoft Office, and wireframing tools.

 ● Knowledge of legal case management systems or the legal industry is a plus.

 ● Ability to manage multiple projects and work in a fast-paced environment.

Mandatory Requirements:

•  Experience: 3–5 years

• Academic Criteria: Minimum 75% throughout academics

• Industry Background: Mandatory SaaS background, and must have worked in a product-based company