Business Analyst / Project Coordinator

Actively Reviewing the Applications

Marlborough

On-site

Posted 8 hours ago • Apply by June 15, 2026

Job Description

Job Title: Group Business Analyst / Project Coordinator

Department: Transformational Change

Location: Bolton

Hours of work: 35 hours, Monday to Friday 9am-5pm

Role Purpose

The Group Project Coordinator & Business Analyst plays a vital role within the Transformational Change team, acting as a strategic link between business stakeholders, project delivery teams and senior leadership. The role supports the design, coordination and delivery of transformational initiatives across the organisation.

The position blends structured project coordination with analytical insight, enabling the team to manage and deliver change effectively. The role ensures projects are well-governed, data driven and aligned with organisational objectives, while supporting teams with planning, process improvement, communication and decision making.

Key Responsibilities

Business Analyst Responsibilities

Apply business analysis tools, techniques and methodologies to support effective delivery across the Transformational Change portfolio.
Explore and evaluate solution options, assessing risks, benefits, impacts, feasibility and alignment to customer and business needs.
Lead and facilitate workshops, interviews and discovery activities to gather requirements, understand current state-state processes and identify improvement opportunities.
Collect, analyse and interpret data from project, financial and performance systems to inform decision-making.
Develop clear insights, dashboards and analytical outputs that highlight trends, measure progress against KPI's and support project governance.
Conduct gap, impact and root cause analysis to ensure proposed solutions are robust, complete and deliver measurable value.
Identify inefficiencies and recommend process, system or governance improvements that enhance project delivery effectiveness.
Work collaboratively with senior leaders, technical specialists, suppliers and internal stakeholders to document requirements, user stories, specifications and test scenarios.
Facilitate communication across stakeholder groups, ensuring alignment, transparency and engagement throughout the change lifecycle.
Support the creation and maintenance of standardised processes, templates and working practices for consistent project delivery.

Project Coordinator Responsibilities

Coordinate and support small to medium sized project's, ensuring structured planning, oversight and delivery within agreed timeframes.
Maintain accurate project documentation, tracking tools, RAID logs and resource/effort records to support governance and reporting.
Prepare and communicate clear project updates, ensuring all stakeholders remain informed and engaged.
Proactively manage risks, issues, dependencies and assumptions, escalating where appropriate and supporting the resolution of blockers.
Organise and lead project meetings, ensuring agendas, minutes and action logs are maintained to a high standard.
Produce high quality project reports reflecting status, progress, risks and any required decisions or interventions.
Ensure all project information is captured and maintained accurately in enterprise tools and documentation repositories.
Manage the delivery of allocated small to medium projects, following the organisations project methodology.
Build and maintain strong, collaborative relationships across the Group, including leadership, operational teams and external providers.

Secondary Responsibilities

Support the wider Transformational Change team with ad-hoc administrative or analytical tasks.
Escalate issues and risks to management in a timely manner.
Champion continuous improvement, collaboration and a positive change culture across the organisation.
Escalation of issues to management in a timely manner.

Essential Skills

Knowledge, Skills & Qualifications

Excellent analytical and problem solving skills with an informed and evidence-based approach.
Experience of writing requirements and producing and owning project documents.
Ability to clearly and accurately document details for tasks and projects.
Highly organised, self-motivated, with excellent attention to detail.
Good knowledge of Microsoft Office (Word, Excel and PowerPoint)
Strong understanding of business processes and IT systems.

Beneficial Skills

Good knowledge of Microsoft Project and Visio.

Essential Qualifications

A degree or relevant qualifications or experience.

Beneficial Qualifications

Completed or working towards Investment Operations Certificate (IOC) or prepared to undertake this qualification on joining.

Essential Experience

3 year+ experience of working in agile development environments.

Beneficial Experience

Experience with industry recognised business improvement methodology/tools.

Essential Personal Qualities

Excellent communication skills, with the ability to talk and present to a wide range of audiences.
The ability to work under pressure on multiple projects and tasks within assigned timeframes.
The ability to build and maintain strong on-going relationships with all projects stakeholders.
An enthusiasm to deliver business improvement with a "can do" attitude.
Ability to work independently and as part of a team.
Great team player.
Good listener.

Holiday Entitlement: 25 days plus statutory bank holidays (pro rata)

Other Entitlements: