Business Analyst

Job Purpose

Drive end‑to‑end automation and digitalization of export processes across manufacturing

plants and corporate functions. Act as a techno‑functional Business Analyst to translate

business objectives into scalable digital solutions, partnering with Manufacturing, Supply

Chain, Logistics, Finance, and Trade Compliance teams.

Responsibilities, Authorities & Accountabilities

• Requirements elicitation & documentation: Prepare BRD/FRD, user stories, process

maps (AS‑IS/TO‑BE), and acceptance criteria.

• Process digitalization for exports: Map and optimize workflows for order‑to‑export,

documentation preparation, bookings, and compliance checks.

• Solution design & configuration: Work with product/Platform teams and vendors to

configure/export automation platforms (e.g., GTA‑ERP), portals, and integrations.

• Systems integration: Define and validate integrations with ERP, WMS/TMS, trade

portals, and analytics; specify data models, APIs, and EDI specs.

• Analytics & KPI visibility: Partner with analytics teams to design dashboards/metrics on

export performance and compliance.

• Testing & quality: Drive SIT/UAT, test scenarios, defect triage, and sign‑offs; ensure

traceability from requirements to release.

• Change management: Plan trainings, SOPs, and adoption activities; manage stakeholder

communications and go‑live readiness.

• Vendor & delivery governance: Track plans, risks, and deliverables; maintain RAID logs

and weekly status; ensure secure and compliant delivery.

• Support & continuous improvement: Monitor post‑go‑live issues; identify automation

opportunities; drive iterative enhancements

Requirements, Skills & Competencies

• Experience: 4–5 years as a Business Analyst in exports automation/digitalization with

exposure to manufacturing operations.

• Techno‑functional capability: Strong process knowledge plus hands‑on with workflows,

data models, APIs/integrations, and test design.

• Documentation excellence: Clear writing of BRD/FRD, SOPs, user stories, acceptance

criteria, and release notes.

• Tools & platforms: Familiarity with Microsoft stack (Power BI, Power Apps, Power

Automate, SharePoint), and ERP/trade systems (SAP/Oracle/GTA‑ERP).

• Methods: Agile/Scrum; stakeholder management; vendor coordination; data‑driven

decision‑making.

• Domain knowledge: Export documentation lifecycle, logistics, trade compliance, and

plant/production interfaces.

• Nice to have: SQL basics, API specifications, BPMN, and experience with IIoT or

manufacturing execution systems.

Qualifications

• Bachelor’s degree in Engineering/Technology or equivalent; MBA (Operations/SCM)

preferred.

• Professional certifications (e.g., CBAP, Agile/Scrum) are a plus