Billing and Cash Manager

Welcome to DGI!

With offices in Manchester, Ireland, Germany and the USA, DGI is a full-service Travel Management Company (TMC) specialising in the humanitarian, academic and not-for-profit sectors. We are proud, passionate and mindful in our work and about what we do, and we hold these as our Company Values.

As leaders in the Charity, Academic, Humanitarian, and Not-For-Profit sectors, we provide dedicated support to our clients to help them fulfil their missions to make a difference. Our DGI Study Trips (DST) division specialises in educational group travel, working in partnership with Colleges, Universities and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom.

It's an exciting time to come and join us!

We are on the hunt for a Billing and Cash Manager to join our Finance Team. This role will be responsible for the ownership of client billing and client payments through our in-house travel system ensuring invoices are accurate and processed on time, and cash is allocated in a timely manner. Key tasks will include: -

• Driving the performance of a small cash team of 3 people, including goal setting, performance measurement, appraisals and training
• Responsibility for managing cash across multiple ledgers and entities in multiple currencies, ensuring full maintenance of customer accounts
• Responsibility for the collection of direct debits/ACH collections
• Responsibility for consolidated billings ensuring the accuracy of all consolidated invoices
• Sharing the management of the Credit Control Helpdesk, responding to internal and external queries with high standard of customer service
• Monitoring unreconciled receipts report to ensure all money is received and allocated
• Monitoring the Diversity accounts in the ledger to ensure they are cleared down

In return you will receive:

• Salary between £40k - £45k per annum plus performance based annual bonus
• Hybrid role offering a combination of office and home working (2 days per week at home)
• 24.5 days annual leave (plus bank holidays), rising to 25.5 days after 1 year
• Option to buy or sell additional annual leave
• Healthcare Cash Plan
• Pension
• Life Assurance
• Season ticket loan
• Discounted staff travel
• Cycle to Work Scheme
• Reward scheme and benefits platform
• Sick pay entitlement from first day of employment
• Enhanced maternity and paternity leave

To be successful in this role, you will need:

• Substantial Accounts Receivable management experience
• Experience in a similar Accounts Receivable / Billing leadership role
• Strong level of MS Excel skills
• Working accurately to deadlines in a fast-paced environment
• The drive to make improvements and resolve issues
• Ability to deliver a high level of customer service both internally and externally

The role of Billing and Cash Manager is based in our central Manchester office, with the option to work 2 days per week at home. Our working hours are 8.45am - 5.30pm, Monday – Friday. If you are interested in the role and meet the criteria outlined above, then please get in touch.

We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.

Please visit our company LinkedIn page https://www.linkedin.com/company/dgi-travel/ to learn more about us and what we do.

PASSIONATE - We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.

BOLD - We embrace innovation and challenge the status quo to deliver outstanding results.

MINDFUL - We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.

We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.